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  • Service Solution
  • Unique Warranty Support
  • Enhanced Support
  • Downloads

Technical Support

Analyzing Biotech Service Representative Provides Technical Support Regarding Application And Breakdown Calls To Customers And Distributors Via Phone, Mail, Orally, Or By Any Means During The Entire Life Cycle Of Instruments Sold By Analyze Biotech.

Spare Parts Support

Analyzing Biotech And Its Subsidiaries Have Enough Spare Parts Inventory For All Products For At Least 7 Years After Production Is Officially stopped.

Training

Analyzing Biotech And Its Subsidiaries Provide Different Levels Of Training To Customers, Distributors And Service Partners Including Marketing, Operation, Application And Troubleshooting, Etc.

Field Service

Analyzing Biotech Service Representatives Provide Preventive Maintenance, Calibration, Breakdown Repair And Other Field Services On Request. *Field Service May Be Provided By Authorized Analyze Biotech Service Providers. The Type Of Field Services Provided In Different Regions May Vary According To Local Service Providers.

Analyze Biotech Private Limited Is Offering Solid Warranty Terms To Our Clients Which Will Reduce Maintenance Cost Up To Agreed Warranty Period.

Extended Warranty Support

Analyzing Biotech Offers A Warranty Extension Program To Distributors To Help Control Service Costs And Share Risk Of Investment. *Warranty Extension Program May Not Be Applicable For Some Models Or Modules. Regarding Price And Other Detailed Information, please Contact The Analyzing Biotech International Service Department At warranty@Analyzingbiotech.Com.

Why should you extend your warranty?

  • Manage your lab and maximise uptime allowing you to focus on your experiments
  • Get the support and expertise that your require from our in-house experts. Rely on us to provide a knowledgeable and rapid response.
  • Our flexible approach allows you extend the product warranty for additional 1,2 or 3 years when purchased within 30 days of receiving your instrument.

What's covered?

  • Return to base repair
  • All parts and labour
  • Shipment back to you
  • Software updates and patches
  • Email and phone support

Our extended warranty program makes it easy to return your instrument:

Send us a returns request by emailing Ewarranty@biotralc.com and we'll send you a returns authorisation number within 24 hours.

 

Analyze Biotech Private Limited Bringing 360 Degree Working Modules With Its Various Functions To Bring Our Fast Support Become Realise To Our Valuable Clients

Online Service Support

Analyze Biotech Is Offers Completely Online Service Support To High Cost Instruments So Analyze Biotech Is Reducing Down Time Of The Instruments.

Onsite Support

Analyze Biotech Is Loaded With Highly Trained Professionals To Provide Engineering Support And Application To Ours Valuable Clients. Our Supporting Team Peoples Will Be Give Excellent Working Nature So Our Clients Can Enjoy Presence Of Our Professionals. We Are Have Clear Supply Chain For Spare Parts And Consumables So Will Ensuring Trouble Free Performance Module For Your Equipments

Application Support

Customers Are Different Same Their Requirements Also Different, So We Clearly Understanding This Factor So Analyze Biotech Is Bringing Unique Application Concept For Each And Every Customers Based On Their Requirement . Our Customer Based Concentration Will Bring Excellent Fortune To Our Clients. The Customers Can Bring Their Queries Through Our Website These Queries Will Be Revert To The Corresponding Department And Addressed Within No Time.

Upgrade Support

Analyzing Biotech Has Various Upgrade Solutions As An Added-Value Service To Meet Customer’s Requirements For Function, Application Or Performance. *Upgrade May Not Be Applicable For Some Models.

Validation Support

As Per Who Norms Each And Every Instruments Should Undergone Validation Function For Cycle Of Period Which Is Ensuring System Performance Up To Standard So Ab Is Moving To Take Kind Of Task To Ensure All Our Customers Systems To Stay On This Standard Up To Life Time Of The Equipment

Certification Support

Certifications Are Most Powerful Public Key To Establish Our Reputation. Analyze Biotech Will Provide Excellent Documentation Support To Bring Your Certifications Dream Like Nabl, Nhbl Standards Come True.

AMC

We Provide AMC For Any Brand Of Clinical Diagnostics Instruments And Analytical Research Instruments On This AMC Can Be Provided Three Services Annually In Which We Give Preventive Maintenance To The Machine, Calibration And Mandatory Parts Replacements. If Required, Would Be Charged.

CMS

Comprehensive Maintenance Contract Under This Contract We Can Cover Total Hardware Service and Replacements If It’s Required. The Machine Under CMC Will Be Given Three Services Per Annum And Any Hardware Require To Run The Machine Will Be Provided Free Of Cost. We Give Official Downtime Of 48 Hrs. And Maintain Sufficient Inventory For Our Prestigious Customer's Need.

Downloads

1) Technical Document.

*Product Catalogue in PDF

2) Consumable Request Form.

3) Service Request Form.

4) AMC and CMC Request Form.

5) Extended Warranty Request Form.